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Phone Number:
(+61) 408 057 089With Franchise Partners across Australia, Glenhaven is ready to assist with spa and pool insurance claims, ensuring timely support, expert repairs, and compliance with local regulations.
Local teams available across Australia to support pool insurance claims swiftly.
Simplified communication through one central point of contact for hassle-free coordination.
Our pool professionals adhere to local and national regulations, including WHS requirements, ensuring safe and legal operations.
Specialist advice with detailed causation reports for accurate insurance claims and resolutions.
Rapid response for emergency clean-up and water re-balancing to restore pool safety and functionality.
Professional equipment repair, supply, and installation by qualified technicians to meet pool insurance requirements.




At Glenhaven, we understand the urgency and complexity of pool insurance claims. Our dedicated team offers comprehensive support from start to finish, ensuring fast responses, expert assessments, and high-quality pool repairs. We handle everything from causation reports to complete equipment installations.
Our pool experts can assist in a range of pool inspections and repairs including:
See why pool owners love Glenhaven! Discover real stories and reviews from customers about our pool services.
”We're here to make pool maintenance easy & hassle free for you. Contact us today to schedule a service or to learn more about our maintenance plan Thank you for considering poolax.”
“We meticulously test and balance the water chemistry during each service visit. This involves adjusting pH, alkalinity, and chlorine levels to maintain a safe and comfortable swimming environment.”
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”We're here to make pool maintenance easy & hassle free for you. Contact us today to schedule a service or to learn more about our maintenance plan Thank you for considering poolax.”
At Glenhaven, our experts are ready to assist with your commercial pool maintenance. Contact us today to discuss your business needs and discover how our pool technicians can help you.
We offer a variety of pool cleaning packages to suit your individual needs and budget. Fill in your details and let us know how we can assist.
We offer a variety of pool cleaning packages to suit your individual needs and budget. Fill in your details and let us know how we can assist.
We offer a variety of pool cleaning packages to suit your individual needs and budget. Fill in your details and let us know how we can assist.
Get answers to all your pool coverage questions. From coverage details to repair processes, learn how we can help you navigate every step of the claims journey as a pool insurance company.
Can’t find the answer you’re looking for? Please chat to our friendly team
Glenhaven provides comprehensive assessment and management services for pool insurance claims, including on-site pool inspections, causation reports, repairs, and compliance with local regulations.
Pool insurance typically covers damage from natural disasters (e.g., storms, floods), accidents, vandalism, and equipment failure, including pumps, heaters, and filtration systems.
Yes, our local teams respond quickly to emergency situations, providing immediate clean-up services, water rebalancing, and necessary repairs to minimise further damage.
A comprehensive pool damage assessment should cover the condition of the pool, associated equipment, and surrounding areas, including potential causes of damage and recommendations for repairs or replacements.
The timeline can vary depending on the complexity of the damage and the insurance provider's processes. On average, claims may take a few weeks from assessment to resolution, with faster timelines for emergency cases.